IDS Omni Solutions pride itself with getting repeat and long term customers. While there are many others who would offer the same services as we do, there is certainly something unique within us that make the client keep coming back to us! We have the capabilities to support and grow large volume, complex, transaction-driven companies.
Here are our key differentiators that we take huge pride in:
Develop Strong Subject Matter Expertise
This is our key strength. Our multi-faceted Training and Leadership team ensures seamless Knowledge Transfer before starting any project.
Ability to seamlessly ramp up & down with reduced staffing issues and training time: We handle seasonal demand without impacting the delivery to our Clients.
Strong processes for new hire selection & training
Our process oriented approach eliminates person dependency. All processes are designed to do what is right for the Client
Dedicated quality, training and scheduling responsibilities
Having core skills of Operations Support processes helps a lot in streamlining all processes and enabling higher standards of delivery
Strong processes around Confidential and Proprietary Data protection
Non Disclosure Agreement with all employees in place keeping in mind client Confidential Information and Proprietary information protection
State of the art firewall and Desktop level security
We have in place one of the best firewall available in the market and a strict IT security policy implemented to safe guard client data.
Speed of Action
Small nimble-footed organization – quick decision making and actions.
We are quick to adjust to changing Client needs in this dynamic environment.
Key Delivery Mantra
Comprehensive Engagement Plan with Client organization at all the levels – strong governance at Operational and Strategic Levels
Agile Transition Plan with upfront resource planning for Knowledge Transfer along with Toll Gates at various stages
Strong Hiring Engine with partnerships with Hiring Agencies, CA Firms, Training Institutes and strong employee referral program – All Graduates with Accounting& Statistics background
Data Security, Privacy Tools & Practices with dedicated server, firewall, VPN, antivirus for network security. Physical security ensured with Biometric access CCTV monitoring, personal lockers etc. Info security training and certification
People / Team Centric HR Policies and a strong learning and development program to drive highest motivation levels, retention and output
Usage of various assets like Workbook, playbook, templates, for ensuring smooth go-live and subsequent delivery